Mile-high feud

‘Worst airline in America’ fights back after Ann Coulter lashes out on Twitter

Ann Coulter. (Nicole Bengiveno/The New York Times)

Conservative provocateur Ann Coulter drew a sharp response from Delta Airlines after she launched into a Twitter rant Saturday and blasted the airline over a seating mix-up. Coulter had, in a series of perturbed tweets, ad accused Delta of being the “worst airline in America.”

On Sunday, the airline fired back in a statement, saying, “We are disappointed that the customer has chosen to publicly attack our employees and other customers by posting derogatory and slanderous comments and photos in social media,” the airline said, adding that her public remarks were “unnecessary and unacceptable.” Coulter lashed out after her seat had been changed from a window seat in a particular row to a window seat in a different row. “So glad I took time investigate the aircraft & PRE-BOOK a specific seat on @Delta, so some woman could waltz at the last min & take my seat,” the pundit snarked on Twitter about the unexpected inconvenience.

Delta said its employees had relocated Coulter in an attempt to accommodate several passengers with seating requests. Still, Coulter unleashed her wrath over the social media platform, mocking the carrier in one tweet with a made-up slogan: “.@Delta motto: “How can we make your flight more uncomfortable?” Her fulminations continued on Monday morning, but Delta pretty much shut down the dispute on Sunday when it revealed the refund Coulter was being given.

“Delta expects mutual civility throughout the entire travel experience,” the airline said. “We will refund Ms. Coulter’s $30 for the preferred seat on the exit row that she purchased.”

Read the full story at CNN.


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