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(REUTERS/Stefan Wermuth)

Bridging the gap

London Underground bans use of phrase ‘ladies and gentlemen’ in public announcements

By WITW Staff on July 13, 2017

In an effort to be more inclusive to passengers on public transportation, the London Underground has announced that it will no longer use the phrase “ladies and gentlemen” in announcements. Instead, Tube employees have reportedly been instructed to use phrases such as “good morning, everyone”

“We want everyone to feel welcome on our transport network. We have reviewed the language that we use in announcements and elsewhere and will make sure that it is fully inclusive, reflecting the great diversity of London,” explained the director of customer strategy at Transport for London, Mark Evers, in a statement.

While the move will likely draw the ire of conservatives who refuse to accept the idea that gender can be non-binary — in Sweden, for example, a kindergarten that avoids use of gendered terms has been denounced by conservatives for encouraging “gender madness” — LGBTQI activists have praised the decision for respecting those who don’t identify as either “ladies” or “gentlemen.”

According to The Daily Mail, a spokesperson for Stonewall, an LGBT equality charity, said, “Language is extremely important to the lesbian, gay, bi and trans community, and the way we use it can help ensure all people feel included.”

The move was also bolstered by London Mayor Sadiq Khan who last month pledged his support for the initiative. “Transport for London serves a vibrant, diverse and multicultural city, and provision of an inclusive transport service is at the heart of TfL’s purpose,” Khan reportedly said, adding, “I am aware, however, that some customers may not relate to or feel comfortable with the way that certain station announcements are made.”

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Read the full story at ITV.


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