Payday

Woman awarded $229,500 after being harassed by cable company

Marjan Lazarevski/FLickr

 

It’s safe to say no one likes receiving those automated robocalls from your phone company, so just imagine getting more than 150 of them in less than a year — all intended for a different person. This torturous experience actually happened to Araceli King, a Texas woman who received 153 automated calls from Time Warner Cable meant for the person who previously owned her cellphone number. Despite repeatedly contacting the cable giant to explain the issue, the calls didn’t stop and King eventually decided to sue. A U.S. District judge ruled in her favor this week, awarding her triple damages  ($1,500 per call!) because he ruled that TWC did not do enough to address the issue. “Defendant harassed plaintiff with robocalls until she had to resort to a lawsuit to make the calls stop, and even then TWC could not be bothered to update the information in its IVR system,” U.S. District Judge Alvin Hellerstein wrote in the verdict. Time Warner says it’s reviewing the verdict.

Read the full story at Mashable.

Leave a Reply

Your email address will not be published. Required fields are marked *